DELIVERY & HANDLING CHARGES

Metro areas (Sydney, Melbourne, Brisbane, Perth):

- Please note that metro areas are defined by our freight companies (some regional areas are included)
- Delivery is free for eligible standard orders over $250 (excl. GST)
- A handling charge of $15.00 + GST will be charged for orders under $250 (excl. GST)

Non–metro, regional and country:

- Goods delivered outside the metro area, including backorders will incur freight charges

Freight charges that apply for all areas:

- Heavy, large or sensitive items (i.e. furniture, autoclaves, equipment, bulky products)
- These charges will be at cost

Cold chain deliveries:

- All cold chain orders are sent on a separate invoice
- All cold chain deliveries will contain a heat & freeze monitor
- Cold chain deliveries are free for orders over $500 worth of cold chain products (excl. GST)
- A handling charge of $25.00 + GST will be charged for orders under $500 (excl. GST)