Capital Medical Supplies Customer
Your new home for ordering your supplies online.
Capital Medical Supplies and Team Medical Supplies have recently formed an exciting new partnership.
Capital Medical Supplies is now working with Team Medical to provide a better customer experience with more offerings. As partners, we are sharing our resources and moving online ordering from the Capital Medical Supplies Website to Team Medical’s industry-leading website.
You will find that the Team Medical website offers a greater range of products and a user-friendly online account experience. Moving forward, you’ll also be able to view your previous invoices and statements, access your purchase history, track your orders and make secure payments online.
We’ve included below some useful tips for ordering online. If you have any questions, our team is here to help; get in contact by calling 02 6241 5511 or emailing firstname.lastname@example.org
Your local ACT team are still here to look after you. All orders will continue to be processed from the Capital Medical Supplies Warehouse in Canberra.
Getting in contact with Customer Service
When contacting Customer Service, you may not reach Mark, Josh or Yana. The kind, fun and knowledgeable Customer Service Team at Team Medical will assist with customer orders and enquiries. You will get to know them over time and if needed they can easily transfer your call to Mark, Josh or Yana. We are confident that the Team Medical Team can assist with most enquiries quickly and efficiently.
We are confident that this new partnership with Team Medical Supplies will strengthen our service offerings.
Ordering Online - Getting Started
Making a purchase is similar to most websites. Find your product(s) by using the search bar or browsing the product catalogue, add to the cart and follow the checkout process.
To help you get started, we’ve loaded your product purchase history since July 2022. To find this login, then from the My Account Menu select Purchase History.
Please note: when placing an order you will find that the majority of products are the same as today. Where the products you normally purchase are no longer available, you will be offered a suitable alternative of equal or better quality. In general, you will find that a wider range of products will now be available to you.
Remember, if at any stage you need help give us a call on 02 6241 5511.
Who is Team Medical?
Established in 2011, we are a family owned and operated company where everybody belongs. We share responsibilities and success. We get the job done, and we have fun doing it.
If you want to know more about Team Medical, take a look at our about us page.