Unfortunately, due to severe supply constraints, we are currently not accepting any more RAT (Rapid Antigen Test) orders from the General Public, from New Customers, or from Non-GP Customers. Our focus is to support our existing GP Customers – as frontline Healthcare workers. Stock will be allocated as available. Only existing GP account holders can still place RAT orders once logged in. We recommend checking our website weekly as this might change if additional stock becomes available. Thank you for your understanding. For Team Medical GP Customers, please continue to plan ahead as backorders are being processed as dedicated stock arrives. At this stage, we cannot accept new GP customer account requests for the sole purpose of purchasing Rapid Antigen Tests.

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Delivery & Handling Charges

Metro areas (Sydney, Melbourne, Brisbane, Perth):

  • Please note that metro areas are defined by our freight companies (some regional areas are included)
  • Delivery is free for eligible standard orders over $250 (excl. GST)
  • A handling charge of $15.00 + GST will be charged for orders under $250 (excl. GST)

Non–metro, regional and country:

  • Goods delivered outside the metro area, including backorders will incur freight charges

Freight charges that apply for all areas:

  • Heavy, large or sensitive items (i.e. furniture, autoclaves, equipment, bulky products)
  • These charges will be at cost

Cold chain deliveries

  • All cold chain orders are sent on a separate invoice
  • All cold chain deliveries will contain a heat & freeze monitor
  • Cold chain deliveries are free for orders over $500 worth of cold chain products (excl. GST)
  • A handling charge of $25.00 + GST will be charged for orders under $500 (excl. GST)

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